Connect every employee in your hotel
ShiftNote by ShiftForce is your all-in-one hotel manager log book that brings clarity, communication, and consistency to your entire team.
- Front desk, housekeeping, maintenance, food & beverage—unified.
- Say goodbye to paper logs and missed messages.
- Hello, accountability and seamless shift handoffs.
Run your hotel better
Managing a busy operation means staying on top of the details—ShiftNote helps you log maintenance requests, late checkouts, and equipment issues as they happen. It also makes it simple to document guest complaints, VIP arrivals, and the service recovery steps you take, so nothing falls through the cracks.
From tracking F&B inventory concerns to housekeeping delays or lost and found items, ShiftNote keeps your team aligned. With built-in filtering and audit trails, past entries are just a quick search away—making accountability easier and operations more efficient.
- Centralized Communication: One place to log shift notes, customer issues, maintenance needs, inventory updates, cash flow and more.
- Daily Shift Planning: Ensure every shift starts strong with a repeatable, trackable plan you can share.
- Read Receipts for Shift Notes: Know who’s seen what. No more “I didn’t see the note!” excuses with greater accountability.
- Mobile-Friendly App: Manage everything from the front desk, the office, or at home. Anywhere there's an Internet connection!
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Why choose ShiftNote for shift management and employee communication at your hotel
Designed for hotels of all sizes, easy for employees to use.
Whether you're managing a full-service hotel with a restaurant, bar, spa, and multiple room divisions—or operating a lean boutique property—ShiftNote keeps every outlet aligned and communicating on one centralized platform.
Separate logs for F&B, spa, housekeeping, engineering, and front desk ensure that every team stays focused, without the hassle of juggling multiple logins or disconnected systems.
You can customize categories and permissions by department, monitor activity across all outlets from a centralized dashboard, and assign tasks with full visibility—boosting accountability across the board.
Unlike most hotel software that only solves one department’s challenges, ShiftNote connects your entire operation. Your bar manager can see maintenance updates, your GM can stay ahead of housekeeping delays, and your whole team stays in sync—without getting buried in endless email threads.
What managers are saying about ShiftNote's Log Book
We have 19 locations which means tons of communication on a daily basis. Menu changes, promotions and staff news. ShiftNote is a great platform for this type of communication.
Turtle Jack's
19 LocationsWe use ShiftNote’s online logbook to stay abreast of the goings on in the stores as well as to track an estimated food, liquor and labor cost at each store. Further it’s great to have a searchable historic record of sales and events to help in forecasting and budgeting.
The Big Red F Restaurant Group
100+ Employees