One Data Trick to Nail Labor Forecasting
Labor forecasting can feel like trying to predict the weather—you look at the patterns, make your best guess, and hope you don’t get caught in a storm of overstaffing or understaffing.
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Matt Thompson
Matt has let his lifelong passion of food and people lead him to 15 amazing years as a restaurant manager and another 9 years working as a Director with a major food service distributor. He has channeled this passion to help create and run ShiftNote. When he's not dominating the food service industry, he's spending time with his 4 children and cheering on the Tigers as a Mizzou Alumni.
New Manager? Here's the Onboarding Guide You Need
Stepping into a management role for the first time is both exciting and overwhelming. Whether you’re leading a restaurant team, hotel staff, or shift-based crew, those first few weeks set the tone for your success.
How to Empower Employees with Schedule Control
In shift-based businesses, scheduling is more than just plugging names into time slots—it’s a major factor in employee satisfaction, retention, and productivity.
Automating Employee Schedules for Better Outcomes
In any shift-based business, the schedule isn’t just a calendar—it’s the heartbeat of the operation.
What Great Shift Managers Do Differently
In the fast-paced world of shift work—whether you're managing a bustling kitchen, a busy hotel lobby, or a production floor—success doesn’t just come from showing up and ticking boxes. It comes from leadership. And great shift managers? They lead differently.
Employee Games: Fun Activities to Boost Morale
If your team’s energy is low and your turnover is high, it might be time to break out the board games—or better yet, something a little more active and engaging. Games at work aren’t just about fun (though that’s a big win too). They're a surprisingly effective strategy for improving employee engagement, boosting morale, and building stronger shift-based teams.
How to Onboard New Restaurant Employees Effectively
10 Easy Employee Recognition Ideas for Shift Workers
In shift-based industries like restaurants, hotels, and manufacturing, recognizing employees can feel like one more task on an already packed list, but here’s the truth: recognition doesn’t have to be complicated. A little appreciation can go a long way toward boosting morale, reducing turnover, and creating a workplace where people actually want to show up.
How Internal Communication Powers the Guest Experience at Your Hotel
Running a hotel is a little like conducting an orchestra—every section has to come in on cue, or the whole thing falls apart. One missed note, one misread shift schedule, and suddenly you've got a front desk scrambling, housekeeping short-staffed, or a restaurant that’s backed up when guests just want to relax.
Seasonal Scheduling: Preparing for Summer Jobs at Water Parks and Amusement Parks
For businesses like water parks, amusement parks, and summer resorts, the peak season brings an influx of guests, making efficient scheduling essential. Meeting the needs of seasonal employees, who are often high school or college students, and adapting to changes in weather are vital to staying profitable.